Connect the phone to the network and power it on.Step 3: Configure your Polycom VVX IP phone for the user The phone reboots to install the required firmware.Go to the Supported Firmwares page, find the firmware version for your device, then select it from the drop-down menu.Select “Poly Hosted Server” and then click on “Check for Updates”.Go to “Utilities” > “Software Upgrade”.Step 2: Manually Upgrade your phone’s Firmware With a 2.5" backlit monochrome display, HD audio, 2 line keys and 4 soft keys. VVX150: A reliable and affordable business phone. With a 2.8" LCD color display, HD audio and Poly Acoustic Fense to eliminate background noises. VVX250: An easy to deploy 4-line IP phone. Featured with 6 line keys, 4 soft keys and a 3.2” backlit graphical screen. VVX301/311: A powerful IP phone for small to medium sized businesses. Featured with 6 line keys, 4 soft keys and a 3.5” color LCD screen. VVX350: Mid-range IP phone for small to medium sized businesses. Equipped with 12 line keys, 4 soft keys and a 3.5” color LCD screen. VVX401/411: Ideal for office workers, call attendants and teams. Equipped with a 4.3” color LCD screen, HD audio and 12 line keys. VVX450 : Affordable business phone system ideal for both office workers and executives. Choosing between popular Polycom vvx models Find out more about your IP Phone MAC address. Take a note of the MAC address, you will need this for the configuration. You can find the model and the MAC address on the label at the back of the phone. Step 1: Identify your exact Polycom VVX phone model and MAC addressīe sure you follow the steps for the right phone model. VVX101, 201, 501 and 601 models are marked as EOL.See more on our Provisioning IP Phones guide. There are several methods to provision a phone via the Management Console.If it’s an old phone, you might have to upgrade its firmware to a newer version.If the phone is not new and has been connected to another PBX system, you have to reset it first.Step 3: Configure your Polycom VVX IP phone for the user.Step 2: Manually Upgrade your phone’s Firmware.Choosing between popular Polycom vvx models.Step 1: Identify your exact Polycom VVX phone model and MAC address.Self-managed (Private cloud - On-premise).
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